INFO

PURCHASING ITEMS:

You can also buy items without going into our web shop. Send us the name/info of the item/items and we'll confirm the purchase as soon as possible. Please notice that the original paintings can not be bought through our online shop but via email. Please see the payment methods below.

SHIPPING INFO:

You can pick up your purchase from our studio in Kartanonkoski, Vantaa, or we can ship it to you. Web shop items have fixed shipping costs inside EU: Art Postcards 5,50€ and Crystal Jewelry 7,50€.

Products are ready to be picked up / delivered within a reasonable time, which is usually about 1-7 business days from receipt of your order (most product always available at our studio. During holiday season there may be some delays with posting the products). Please wait for confirmation, we will notify you when the products are ready to be picked up / sent by mail.

Delivery costs of the paintings will be confirmed after the delivery method is agreed. Paintings especially are recommended to be picked up from our studio so that there is no risk of damaging the canvas.

RETURN POLICY:

Our products have a 14-day return policy. The right of return applies to unused and salable products in the original packaging. The customer is responsible for the return postage. Defective delivery, defective product or if the product has been lost during transport must be reported immediately, no later than 14 days after receipt of the shipment / receipt of the parcel shipment message. We are responsible for the cost of an incorrect product, incorrect delivery or return.

Original paintings don't have return policy; the purchase is binding. But if you wish to try it first at home, its often possible when carefully transferred.

INQUIRIES/CUSTOM-MADE PRODUCTS/STUDIO VISITS:

If you have any questions about our products etc., please ask, we will be happy to give you more information.

If you wish to book a product for a few days, that's usually possible, please contact us.

You can see all of our creations live at our studio: you can try on our jewelry and see how paintings look like agains dark grey/ white wall.

If you wish to borrow a painting and see how it looks at your home, please contact us. And also please message us if you wish to schedule a studio visit!

PAYMENT METHODS:

Card, MobilePay, invoice (paintings), PayPal

VAT:

All the prices include Finnish vat. Please contact us if you wish to buy products without vat.

CONTACT:

You'll reach us fastest via email, WhatsUp or text message.

byhannakekalainen@gmail.com

Tel: +358 400 689089 (Hanna)

Tel. +358 407300112 (Jussi)

Address:

Hagelstamintie 17L , Vantaa, Finland.

Check also Hanna's other websites

for piano lessons:

www.hannakekalainen.com

and for Intuitive Coaching & Energy Work & Spiritual Blog